Reservations

Due to recent fraud activity please bring your credit card to your charter for name and number verification.  If you can not bring your card, please contact us.

24-Hour Cancellation Insurance For an additional non-refundable fee you may cancel or rebook (one time) your charter for any reason up to 24 hours before your scheduled start time. Within 24 hours of your charter start time our standard cancellation and weather policy apply.

Cancellation Policy: 8+ days prior to charter date: You may cancel your charter minus a 15% service fee. You may reschedule until October 31st of the following year’s charter season. 0-7 days prior to charter date: Refunds are not available, and rescheduling is not available. Emergency cancellations (including Covid): You may reschedule the same year as your booked date only Monday – Thursday 10am, 12:30pm or 3pm.

Weather Policy Your charter will be cancelled by your captain if the weather is inclement for example: thunderstorms, excessive winds, and rainstorms. Click here for the FAQ “What happens if it rains?” for more details. If your charter is cancelled due to inclement weather you will receive an email voucher for the amount paid.  If you charter ends early due to inclemant weather, please request in writing that you wish to receive to receive credit for the remaing time. All credit is to be used by October 31st of the following season. Charters are not cancelled or rescheduled due to weather forecasts or predictions. We strongly recommend our new 24-hour cancellation insurance or any other 3rd party travel insurance if you are concerned about the weather.

Terms and Conditions Rescheduled charters cannot be changed or cancelled. You may apply the original value of your charter to an equal or lesser value charter. You may upgrade with an additional charge to any charter of more value. Rescheduled charters of a lesser value will not receive a refund. Gift Certificates are non-refundable and are valid for the date purchased until the October 31^st of the following charter season.

Life Jacket Policy Tribeca Sailing NYC strongly recommends the use of our USCG approved life jackets for all passengers while on board. We will provide a life jacket to any passenger wishing to wear one. Passengers twelve and under are required by law to wear life jackets while on the vessel. Parents or guardians are responsible for determining if their minors between the ages of 13-17 must wear a life jacket. The person booking the charter is required to share our life jacket policy with all members of their group.